Terms of Service

Overview

This website is operated by Poreveda. Throughout the site, the terms “we”, “us” and “our” refer to Poreveda. We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time. Your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements.

Accuracy of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.

Products & Pricing

Certain products may be available exclusively online through the website. These products may have limited quantities and are subject to return only according to our Return Policy. We reserve the right to limit the quantities of any products that we offer. All descriptions of products or product pricing are subject to change at any time without notice.

Product Use & Suitability

PoreVac Pro is a personal grooming and skincare device. It is not a medical device and does not diagnose, treat, cure or prevent acne or any other skin condition. Individual results vary.

Use it only as described in the included instructions. Do not use it on broken skin, active breakouts, sunburn or during a rosacea flare-up. If you are unsure whether it suits your skin, speak to a dermatologist before using it. You are responsible for following the instructions supplied with the product.

Orders & Acceptance

Placing an order is an offer to buy. We accept it when we confirm the order by email. We may decline or cancel an order — for example where an item is out of stock, a price was listed in error, or the order is flagged as fraudulent — and where we do, we refund any amount already charged in full.

Shipping, Returns & Refunds

Delivery estimates are provided by the carrier and are estimates, not guarantees. Our 30-day money-back guarantee and the full return process are set out in our Refund Policy and Shipping & Returns pages, which form part of these terms.

Contact

Questions about the Terms of Service should be sent to us at support@poreveda.com.