Privacy Policy

Information We Collect

When you visit our store, we collect certain information about your device, your interaction with the store, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about orders, products, and promotions
• Screen orders for potential risk or fraud
• Improve and optimize our store
• Provide you with information or advertising relating to our products

Sharing Your Information

We share your personal information with service providers to help us provide our services and fulfill our contracts with you. For example, we use payment processors to accept payments, shipping carriers to deliver orders, and analytics providers to understand site usage.

Advertising & Analytics

We use advertising and analytics technologies to measure how our marketing performs and to show you relevant ads. These currently include the Meta (Facebook and Instagram) pixel and Conversions API, the TikTok pixel and Events API, Google Analytics, and our email marketing platform.

Where you have consented, these tools may receive information such as the pages you viewed, the products you added to your cart, whether you completed a purchase, the order value, and technical details such as your device type, browser and approximate location derived from your IP address. Some of this information is sent from our servers rather than your browser so that our conversion reporting stays accurate.

Where an email address or phone number is shared with an advertising platform to match a conversion to an ad, it is hashed before it is transmitted. We do not sell your personal information for money.

You can decline or later withdraw consent for these technologies at any time using the Manage Cookies link in the footer of every page. Declining does not affect your ability to browse or place an order.

Marketing Emails

If you buy from us or sign up, we may email you about your order and, where permitted, about our products. Order-related emails are necessary to fulfil your purchase. Marketing emails always include an unsubscribe link, and unsubscribing does not affect the order emails you need.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us.

Data Retention

When you place an order through the store, we will maintain your order information for our records unless and until you ask us to delete this information.

Contact

For more information about our privacy practices or if you have questions, please contact us by email at support@poreveda.com.